In this section, the user can find all the information related to the legal terms and conditions that define the relationships between users and us, as those responsible for this website. As a user, it is important that you know these terms before continuing your browsing.
VERTONOVA ENERGIA SL, with Tax ID B22662951, as the party responsible for this website, undertakes to process the information of our users and customers with full guarantees, complying with national and European requirements that regulate the collection and use of personal data.
This website strictly complies with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and with the Information Society Services and Electronic Commerce Act (LSSI-CE) — Law 34/2002, of July 11.
These general terms regulate the use (including mere access) of the pages of the website www.vertonova.com, including the content and services made available on them.
Any person who accesses the website www.vertonova.com (hereinafter, “User”) agrees to be bound by the general terms in force at any given time on the portal.
The user is informed and accepts that access to this website does not, in any way, initiate a commercial relationship with www.vertonova.com.
The user undertakes to use the website, its services, and content without contravening current legislation, good faith, and public order.
The use of the website for illicit or harmful purposes, or in any way that may cause harm or impede the normal functioning of the website, is prohibited. In particular, with respect to the content of the site, it is forbidden to:
By using this website, the user undertakes not to engage in any conduct that may damage the image, interests, or rights of www.vertonova.com or third parties. Likewise, they undertake not to carry out actions that may damage, disable, or overload the portal, or that impede its normal functioning.
The user should be aware that security measures of computer systems on the Internet are not entirely reliable. Therefore, www.vertonova.com cannot guarantee the absence of viruses or other elements that may cause alterations to the user's computer systems (software and hardware), or to their electronic documents and files.
These general terms regulate the use (including mere access) of the pages of the website www.vertonova.com, including the content and services made available on them.
The personal data communicated by the user to www.vertonova.com may be stored in databases, whether automated or not, exclusively owned by www.vertonova.com. It adopts all technical, organizational, and security measures to guarantee the confidentiality, integrity, and quality of the information contained therein, in accordance with the current data protection regulations.
Communication between users and www.vertonova.com takes place through a secure channel, and the data transmitted are encrypted using HTTPS protocols. Therefore, we guarantee the best security conditions to ensure the confidentiality of users.
www.vertonova.com informs that complaint forms are available to users and customers. The User may submit claims by requesting a complaint form or by sending an email to info@vertonova.com indicating their full name, the service and/or product purchased, and stating the reasons for their claim.
The user/buyer may notify us of the claim via email to: info@vertonova.com, attaching, if desired, the following complaint form:
To submit complaints, the user may use the dispute resolution platform provided by the European Commission, available at the following link: http://ec.europa.eu/consumers/odr/
Pursuant to the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication — including the modality of making available — of all or part of the contents of this website for commercial purposes, in any medium and by any technical means, without the authorization of www.vertonova.com, are expressly prohibited. The user undertakes to respect the intellectual and industrial property rights owned by www.vertonova.com.
The user knows and accepts that the entire website — including, without limitation, text, software, content (structure, selection, arrangement, and presentation), podcasts, photographs, audiovisual material, and graphics — is protected by trademarks, copyrights, and other legitimate rights, in accordance with international treaties to which Spain is a party and other applicable intellectual property laws.
If a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the introduction of certain content on the website, they must notify www.vertonova.com indicating:
The pages of the website www.vertonova.com may contain links to websites and content owned by third parties. The sole purpose of such links is to offer the user the possibility of accessing additional content or services. www.vertonova.com is not responsible for the results that may arise from accessing such links.
Likewise, the user may find promotions, affiliate programs, or pages within this site that access users’ browsing habits in order to establish anonymous profiles. This information does not allow the user to be identified.
The information provided on sponsored sites or affiliate links is subject to their own privacy policies. Therefore, the user is recommended to review those policies in detail, as www.vertonova.com’s policies do not apply to them.
A user who wishes to establish a technical link from their own website to www.vertonova.com must obtain prior written authorization. The establishment of such a link does not imply the existence of any relationship between www.vertonova.com and the owner of the site from which it is made, nor the acceptance or approval of its content by Vertonova.
Comments are allowed on this website with the aim of enriching the content and resolving doubts. Comments that are not related to the topic of the website, or that include insults, personal attacks, disrespect, false information, or personal data that violate the privacy of third parties will not be accepted.
Comments with promotional or advertising purposes, or those considered spam, will be removed. Anonymous comments or those made from multiple identities by the same person will also not be allowed.
Comments intended to force a debate or polarize the opinion of other users will not be accepted.
The provider does not grant warranties and is not, in any case, responsible for damages of any nature that may result from:
Under no circumstances shall the provider be responsible for damages that may arise from the illegal or improper use of this website.
In general, the relationships between www.vertonova.com and users of its telematic services present on this website are subject to Spanish legislation and jurisdiction and to the competent courts.
If any user has questions about these legal conditions or wishes to make comments about the website www.vertonova.com, they can contact us at: info@vertonova.com.